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Frequently Asked Questions

Are your products natural and vegan friendly?

Absolutely! We take pride in offering products that are both natural and vegan-friendly. Our commitment to quality means that we prioritise using natural ingredients that are free from animal-derived components. Our bath bombs are crafted with plant-based and cruelty-free ingredients, ensuring an eco-conscious and ethical choice for our customers. We believe in providing you with the best of nature's goodness while upholding our values of sustainability and compassion. You can enjoy our products with the confidence that they align with your natural and vegan preferences.

Why are you more expensive than some other bath bomb products?

We understand your concern about pricing, and we appreciate your interest in our products. Our bath bombs are priced to reflect the high-quality, natural ingredients we use and the meticulous craftsmanship that goes into creating each one. We prioritize quality over quantity and believe in offering you a premium self-care experience. Our commitment to ethical sourcing, sustainability, and cruelty-free production can sometimes result in a slightly higher price point compared to mass-produced alternatives. We believe the exceptional benefits and overall experience you'll enjoy with our bath bombs justify the investment. Additionally, we often run promotions and offer bundle deals to provide the best possible value for our valued customers.

How do I get my product once I buy it?

Once you've made a purchase, we'll promptly process and pack your chosen products. They will then be delivered to the address you provided during checkout, with various shipping options available to suit your needs. We also provide tracking information for your convenience, allowing you to monitor the progress of your shipment. Once your order arrives, you can start enjoying your selected items right away. We're here to make your shopping experience as easy and enjoyable as possible, so please reach out if you have any questions or concerns about your delivery.

Are your products suitable for sensitive skin?

Yes, our products are formulated with great care and consideration for sensitive skin. We understand the importance of providing gentle and soothing options for all skin types. Our bath bombs are crafted using skin-friendly ingredients to minimize the risk of irritation. However, it's always advisable to perform a patch test before use to ensure compatibility with your individual skin needs. If you have specific skin concerns or allergies, please check the ingredient lists provided for each product or reach out to our customer support team for personalized recommendations and guidance. Your comfort and well-being are our top priorities

What is a shower steamer?

A shower steamer is a self-care product designed to enhance your shower experience, great for the hubby too. Similar in concept to bath bombs, these small, solid tablets or discs are typically placed on the shower floor or a ledge, where they dissolve upon contact with water and release fragrant essential oils and aromatic scents into the steam. Shower steamers are used to create a spa-like ambiance in your shower, helping you relax and enjoy the therapeutic benefits of the aromas while you cleanse. They can offer invigorating or calming scents, depending on your preferences, and provide a refreshing way to rejuvenate your senses and improve your mood during a quick morning routine or a soothing evening shower.

How long do your products last or stay fragrant?

The longevity of our products' fragrance varies depending on usage and type. Our bath bombs are designed to release their fragrances throughout your bath, creating an aromatic and enjoyable experience that typically lasts for the duration of your bath. The exact duration can vary, but you can expect to enjoy the scent throughout your bathing session. To extend the life of our bath bombs, store them in a cool, dry place and keep them tightly sealed when not in use. This helps preserve their fragrance for future use, ensuring you have a delightful experience every time you indulge in a relaxing bath with our products.

Do you offer international shipping?

At this time, we regret to inform you that we do not offer international shipping services - we sell exclusively in South Africa on our website. We apologize for any inconvenience this may cause and appreciate your understanding. If you have any questions about possible shipping internationally please feel free to reach out to our customer support team, and we'll be happy to assist you with any inquiries.

How does the subscription work?

The Bath Bomb Club subscription is a monthly service where you receive four specially crafted bath bombs each month. You'll be billed automatically, and your delightful package will arrive at your doorstep, ready for you to enjoy.

There's no long-term commitment. You can cancel your subscription at any time through an email, hassle-free. We want you to have a flexible and enjoyable experience.

Do your bath bombs stain?

Our bath bombs are carefully formulated not to stain your skin or the bathtub when used as directed. To minimise any potential residue, we recommend thoroughly rinsing the bathtub after your bath and using caution when handling the bath bomb to prevent direct contact with fabrics or clothing. If you have concerns about a specific product, please check the ingredient list or reach out to our customer support team for more information.